DK88 Online Privacy: How Data Collection, Cookies and Your Rights Work
We built this page to set out how we, DK88, handle the personal information an account holder gives us or generates while using our platform: what we collect, why we use it, how our cookies work, who we may share it with, how long we keep it, and what rights you have over it. It doesn't replace our full Terms and Conditions, which remain the controlling legal document.
Information We Collect at DK88
We collect information in two stages: a first batch at registration, and a fuller batch later on, once a withdrawal or deeper verification is triggered.
Our DK88 registration form collects:
- Username and password
- Phone number, fixed to the +60 Malaysia prefix
- Email address
- An optional promo code
- Confirmation that you're over 18 and accept our Terms and Conditions
We ask for more once a withdrawal or a fuller verification check is triggered: your legal first and last name, date of birth, country, city, and a secret question and answer we use for account recovery. Where verification calls for it, we may also request proof of identity, proof of residence, proof of wealth, proof of funds, evidence that you own the payment account in question, or a video call (T&C §17.5). We also record transaction details as part of normal account activity — the deposit and withdrawal amounts and payment method for each.
How We Use Your Information at DK88
We process personal data for user account administration, AML/KYC compliance, and service delivery (T&C §5.x). In practice, that covers opening and maintaining your DK88 account, processing your deposits and withdrawals, verifying your identity where required, and watching for duplicate accounts, coordinated groups of users, or fraudulent transactions and chargebacks (T&C §3.7). We also use your contact information to reply to support queries and send you updates about verification, account status, or promotions you've opted into.
Cookies and Tracking at DK88
Like most online platforms, we use cookies and similar tracking technologies to keep you signed in between page loads, remember preferences such as language or currency, and understand how visitors use different sections of our site. Your browser lets you view, block, or delete cookies through its own settings, though switching them off completely may affect features that rely on a saved session, such as staying logged in.
Data Sharing and Third Parties at DK88
We only share your information where it's necessary to run our platform or meet a legal obligation, and always for one of the specific purposes below rather than as a general handover of your file:
| Recipient | What We Share and Why |
|---|---|
| Payment providers | Transaction details needed to process a deposit or withdrawal you've initiated |
| Identity-verification services | Proof of identity, residence, wealth or funds, where AML/KYC checks require it |
| Regulatory or law-enforcement authorities | Account or transaction data, only where we're legally required to disclose it |
Our Terms and Conditions don't publish a named list of the individual companies behind each category — the table above reflects the purpose of each disclosure rather than any specific third party's identity.
Data Retention and Security at DK88
We keep personal data only for as long as it's needed for account administration, AML/KYC compliance, and service delivery (T&C §5.x), or for any longer period a legal or regulatory obligation requires. We apply reasonable safeguards to protect your DK88 account information from unauthorised access, and you play a part in that too — keeping your login credentials and your secret question answer to yourself goes a long way toward keeping your account secure.
Your Rights at DK88
You can ask us for access to the personal data we hold about you, request that inaccurate data be corrected, or ask us to delete it. We handle these requests through support — via Online Chat or by emailing [email protected] — rather than through a self-service tool on the site, so reaching out directly to our DK88 support team is the fastest route. Exercising these rights doesn't remove your obligation to meet AML/KYC requirements where verification is a condition of using our platform or withdrawing funds; we may still need to keep certain records while a legal obligation applies.
Governing Law for This Policy
This Privacy Policy, like our wider Terms and Conditions, is governed by, and construed in accordance with, the laws of the State of Anjouan, under the Computer Gaming Licensing Act 007 of 2005 (T&C §17.6); disputes over how personal data is handled fall under the exclusive jurisdiction of the courts of the State of Anjouan. Where we publish this DK88 policy in more than one language and versions differ, the English-language version is the controlling text (T&C §5.9).
DK88 Privacy FAQ
What personal data do we collect at registration?
Username, password, phone number, email address, and an optional promo code; we ask for your legal name, date of birth, country, and city later, typically before a withdrawal.
Do we use cookies?
Yes, to keep you signed in and remember preferences such as language or currency; you can manage or disable them through your browser settings.
Who can my data be shared with?
Only payment providers processing a transaction, identity-verification services involved in AML/KYC checks, or a regulator or law-enforcement authority where required by law.
How long do we keep my data?
Only for as long as necessary for account administration, AML/KYC compliance, and service delivery, or longer where a legal obligation requires it.
How do I request access to or deletion of my data?
Contact our support team via Online Chat or email us at [email protected].